Privacy Policy

This Privacy Policy describes how TEMPT and its affiliated entities (collectively, “the company”, “we”, “our”, or “us”) collect, use, disclose and safeguard personal information of users of this website or users who purchase our products. We periodically update this privacy policy and reserve the right to change the provisions of this policy or our privacy practices at any time. We encourage you to review this site periodically and we will alert you that changes have been made by updating the effective date of the policy. Your use of the site constitutes consent to any changes in this policy as in effect on the date of such use.

This Privacy Policy does not apply to practices or activities of other companies’ or organisations’ websites to which we link or that are accessible through our websites. You should carefully review the privacy policies of any other websites or businesses in order to determine how they treat your personal information.

Personal Information: What is it and how do we collect it.

‘Personal Information’ means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. Under specific laws, personal information may include any information relating to a household.

We collect personal Information that you actively submit to us when you make an online purchase, create an account, enrol in any applicable loyalty programmes, contests, contact customer service, submit a refund or warranty request, submit an inquiry, provide feedback, live chat, or otherwise interact with us directly. You will know when we collect your personal Information because we will directly ask you for the information. We will require certain personal Information for you to use our services or for us to be able to contact you. There may also be circumstances where providing personal Information is optional and does not impact your access to the site.

Information we collect

We may collect personal information from you in various ways, including when you visit our site, place an order, subscribe to our newsletter, or engage with other activities, services, features, or resources we make available on our site. The types of information we may collect include:

• Personal identification information:

  Name, email address, phone, number, shipping address, billing address, and payment information.

• Non-Personal Identification information:
• Browser type, IP, address, referring website, and other technical information.

How we collect data

We collect data in the following ways:

1. a. Information you give us: We receive and store any information you enter on our website or mobile application or give us in any other way (e.g., at outlets, stores, hotels, kiosks). Please see the section titled ‘data shared by you’ for more information.
2. b. Automatic information we collect: We use ‘cookies,’ pixels and similar technologies to receive and store certain types of information whenever you interact with us. Please see the section below, titled ‘data that is collected automatically’ for more information.
3. c. E-mail communications: To help us make e-mails more relevant and interesting, we often receive a confirmation (if your device supports such capabilities) when you open an e-mail from us or click on a link in the e-mail. You can choose not to receive marketing emails from us by clicking on the unsubscribe link in any marketing email.
4. d. Automatic information we collect from other websites: We receive and store certain types of information when you interact with third-party websites that use our technology or with whom we have a specific agreement. Because we process this information on behalf of the applicable website operators, collection, processing, and use of such information is subject to the applicable website operators’ privacy policies and is not covered by our privacy notice.
5. e. Information from other sources: We may obtain information from other sources. An example of this is when you authorise a third-party website to interact directly with our website or mobile application to provide or receive data about you. In that case, we might receive such data used by that third-party website to identify your account with that website.
6. You can make choices about our collection and use of your data. For example, you may want to access, edit or remove your data on our website or mobile application. When you are asked to provide data, you may decline.

Data shared by you

TEMPT may collect your data in several ways from your use of our stores, website or mobile application. For instance:

1. a. when you register with us to receive our products and/or services;
2. b. when you conduct a transaction with us or attempt a transaction at our stores, on our website or mobile application;
3. c. when you complete surveys conducted by or for us;
4. d. when you elect to receive any communications (including promotional offers) from us;
5. e. from the information gathered by your visit to our stores, website or mobile application;

How we use your information

We may use the information we collect for various purposes, including to:

• Process your transactions and manage your orders.
• Improve customer service and respond to enquiries.
• Send periodic emails regarding your order or other products and services.

Data that is collected automatically

1. a. We automatically collect some information when you visit our website or use our mobile application. This information helps us to make improvements to our content and navigation. The information collected automatically includes your IP address.
2. b. Our web servers or affiliates who provide analytics and performance enhancement services collect IP addresses, operating system details, browsing details, device details and language settings. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. Tempt uses this information to measure the site usage, improve content and to ensure safety and security, as well as enhance performance of our website or mobile application.
3. c. We may collect your data automatically via cookies, pixels and similar technologies in line with settings on your browser. For more information about cookies, please see the section below, titled "cookies"

How we protect your data/Information

We adopt appropriate data collection, storage, and processing practices and securing measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our websites. We do not share, trade, sell or otherwise transfer to any third party your personal information subject to prior intimation/notice to the users. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business promotions/operations, or servicing you.

Online order information

If you choose to purchase products from oursite, we require the following information in order to fulfil your order: We request an e-mail address during the order process so that we can send an e-mail confirmation message acknowledging the receipt of your order. This message contains your name, address, the list of items you purchased, an order reference number, a confirmation of your shipping method, and the total amount of items requested. Please note that this confirmation e-mail does NOT contain your credit card number.

Click-stream data

In order to register onor purchase products from our websites, your browser must be set to accept “cookies.” A cookie is a small piece of data housed in a text file or folder on your computer’s hard drive that helps us recognize you when you visit our site.

We use cookies to help us remember things such as the following:

(1) the profile facts you tell us about yourself, (2) your specified areas of interest on our sites, (3) the items you’ve placed in your shopping basket, and/or (4) the pages you visit as you shop. The only personal information our TEMPT.VIP cookie can contain is information that you supply yourself. Our cookies cannot read data from other parts of your computer. If you would like more technical information about how cookies work, take a look at http://www.cookiecentral.com. As stated above, you must enable cookies on your browser for tempt.vip to function correctly. If you are concerned about information contained in your tempt.vip cookie, you may delete the file(s) at the end of each browser session. View your browser’s help file for more information on cookies. Click-stream data is information that describes the page-by-page paths you take as you browse through our websites. Using cookies, we track and store this information to help us positively customise your shopping experience. We may use clickstream data in the aggregate to provide improved services to groups of shoppers who behave similarly. We may also use it on an individual basis to improve your specific shopping experience.

With your consent

We may share some or all of your information to any other third party with your affirmative consent. For instance, we display personal testimonials of satisfied customers on our site, social media platform, or other websites in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at hey@tempt.vip.

Anonymised Data. We may share information that has been anonymised for aggregate use, in accordance with applicable laws and regulations

Response to subpoenas or court orders; Protection of our Rights;

Safety. We may disclose personal Information to third parties as required or permitted by law, regulation, legal process or other legal requirement, or when we believe, in our sole discretion, that disclosure is necessary or appropriate to respond to an emergency, protect our rights, protect your safety or the safety of others, investigate fraud, comply with a judicial proceeding or subpoena, court order, law-enforcement or government request, including without limitation to meet national security or law enforcement requirements, or other legal process and to enforce our agreements, policies and terms of use.

Retention on personal information

TEMPT retains personal information for a reasonable time period to fulfil the processing purposes mentioned above. Personal information is then archived for time periods required or necessitated by law or legal considerations. When archival is no longer required, personal information is deleted from our records.

We retain your account information, including personal information in your account, while your account is active. After termination or deactivation of your account, we delete your account as part of our standard delete function. Your order history, however, is retained as part of our financial records, and so that we may fulfil our obligations under our refund policy and warranty policy for products. We retain other financial transaction information relevant to tax records and transaction history to meet our regulatory obligations. We will destroy, erase or make anonymous documents or other records containing Personal Information as soon as it is reasonable to assume that: (a) the original purpose is no longer being served by retention of the information, and (b) retention is no longer necessary for legal or business purposes. Please note we may retain information within our internal systems for backup, archival, audit, or other purposes. We will keep Personal Information used to make a decision affecting you for at least one year after using it to make the decision, such as job application information from interviewed applicants after the position is filled. We regularly review our retention policy to ensure compliance with our obligations under data protection laws and other regulatory requirements. We regularly audit our databases and archived information to ensure that Personal Information is stored and archived only in alignment with our retention policies.

Right of deletion

You have the right to request that TEMPT and its service providers delete any personal information about yourself that TEMPT has collected from you upon receipt of a verifiable request. This right is subject to exceptions.

Rights and choices

When we process data about you, we do so with your consent and/or as necessary to operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests of TEMPT as described in this Privacy Notice.

You have the following rights in relation to your sensitive personal information and you can exercise it by submitting a request as described in the "How to contact us" section below.

• Right to access, review and modify
• Right to correction
• Right to withdraw consent

It is important that the data we hold about you is accurate and current. Please keep us informed if your personal information changes during the period for which we hold it.

Right to Equal Service

TEMPT will not discriminate against you because you exercised any of your rights.

The Right to Access

You have the right to ask us for copies of your personal data. This right has some exemptions, which means you may not always receive all the personal data we collect and process. When making a request, please provide an accurate description of the personal data to which you want access.

The Right to Rectification

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

The Right to Erasure

You have the right to ask us to erase your personal sata in certain circumstances, including when your Personal Data is no longer necessary for the purposes for which it was collected or processed

The Right to Restrict Processing

You have the right to ask us to restrict the processing of your personal data in certain circumstances, including when the accuracy of the personal data is brought into question, or when we no longer need the personal data for purposes of the processing but you require such personal data for the establishment, exercise, or defence of a legal claim.

The Right to Data Portability.

You have the right to ask that we transfer the personal data you gave us from one organization to another, or give it to you.

Right to Object to Processing

You have the right to object to the processing of your Personal Data that is based on legitimate interests. If you make such an objection, we will cease to process the Personal Data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or we can demonstrate the processing is for the establishment, exercise or defence of legal claims.

Retention of your personal data

We will retain your personal data until the personal data is no longer necessary to accomplish the purpose for which it was provided. We may retain your personal data for longer periods for specific purposes to the extent that we are obliged to do so in accordance with applicable laws and regulations, to protect you, other people, and us from fraud, abuse, an unauthorized access, as necessary to protect our legal rights, or for certain business requirements.

Your rights to access your personal information

You have the right to access personal information about you that TEMPT has collected through this site by sending a request for access to hey@tempt.vip. You can also request that we correct or delete any such information by the same manner.

Personal information of minors

Our terms and conditions clearly state that the age eligibility requirement is 18 in order to access our site. We do not knowingly collect or process personal information for individuals who are under 18 years old. If you are the parent or guardian of a minor and believe that your child has directly disclosed Personal Information to us, then please contact us through one of the methods provided at the end of this Privacy Policy so that we may delete the child’s Personal Information.

Changes to Privacy Policy

TEMPT reserves the right to change this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Site, or advances in technology. Please check this page periodically for changes. Your continued use of the Site following the posting of changes to this Privacy Policy will mean you accept those changes.

Contact us

If you have any questions, comments, or concern regarding our Privacy Policy or practices, please contact us at hey@tempt.vip.